Recent Posts

SERVPRO of Woodcrest / El Cerrito / Lake Matthews wants to hear from YOU!

12/10/2019 (Permalink)

The team here at SERVPRO of Woodcrest / El Cerrito / Lake Matthews would love to hear from you!

Tell us about your experience with our SERVPRO, ask us questions about water mitigation, mold remediation, fire loss mitigation, carpet cleaning, duct cleaning, construction or commercial cleanings or just to say 'hi'!

There are several ways you can get in touch with us:

The first is our Contact Us tab on the top right corner of our SERVPRO web page it is fast and easy

Next is our social media:

Our Facebook page.

Our LinkedIn Page.

Our Yelp page.

And last;

You can also leave reviews on Google and Bing !

Thank you for allowing us to serve you and our community and we look forward to hearing from you!!!!

How To Prepare Your Home For A Storm

12/9/2019 (Permalink)

Quick guide to preparing for a storm

    • Ensure your drains and gutters are clear of debris to prevent blockages.
    • If safe to do so, check your pipes and water tanks are insulated to prevent freezing and that the release point of overflow pipes is not obstructed. Ideally, you'll have a regular maintenance program in place.
    • Cut back trees and branches to minimize the risk of falling branches.
    • Secure loose fences.
    • Check that roof tiles and aerials are secure if you can do this safely. It may be worth seeking professional advice.
    • Make sure garden furniture and ladders are secured in case of high winds or locked away in the shed or even inside your house.
    • When you know a bad storm is on its way with warnings about gale-force winds and floods, make sure children, pets and your family and neighbors are safe. Make sure you're indoors when it hits and don’t try and repair damage during a storm.

Always be cautious when undertaking any task that you're not fully familiar with as you could injure yourself or those around you, seek professional help where required.

So, this winter, make sure you're storm ready. Secure loose objects such as ladders and garden furniture. Close and secure all windows and doors. Check on loved ones before a storm strikes, but once it arrives, stay indoors. Do not try to drive or move around outside near trees or buildings that could collapse.

SERVPRO of Woodcrest / El Cerrito / Lake Matthews offers inspections to make sure your home or business is storm ready. Call us at (951) 398-3240 for more information.

Important Facts About Wind Damage

12/4/2019 (Permalink)

There are many areas of the United States that have experienced heavy winds and storms this season and the strong powerful winds can cause significant damage to a home.  Wind damage and water damage are the most common results of a heavy storm and it is important to contact a storm damage restoration professional as soon as the storm is over to help limit and repair the damage.  Wind damage can happen to your home directly from the strong wind or indirectly from the wind blowing debris into your house.  These wind damage facts will help you better understand the potential for wind damage and how to prevent it.

Wind Type Varies by Storm and Causes Different Degrees of Wind Damage

Thunderstorms are the most common source of wind and storm damage but winds from hurricanes or tornadoes are stronger and can cause more severe damage.  It is important to know when a storm is approaching your area and what type of storm it is, so you know the potential and level of damage to expect.  Thunderstorms are responsible for over half of all wind damage cases in the U.S., but the storm damage repair may be more costly for hurricane or tornado wind damage.

Characteristics of the Wind Affect the Wind Damage

The wind has many characteristics that differ depending on the situation.  Some characteristics to take into account include speed, direction, and duration of the gusts and recognizing them can help you protect your home and property effectively from wind damage.  Recognizing the characteristics of the wind can also help you determine how much potential damage to expect.

Preventing Wind and Storm Damage

Most wind damage is caused by flying debris either from plants or other structures and objects that are not secured.  If a storm is approaching your area, make sure any potential debris around your home such as patio furniture, toys, garbage cans, and other objects are either secured or brought inside.  Your doors and windows should also be secured to help minimize the potential storm damage to the home.

Call SERVPRO of Woodcrest / El Cerrito / Lake Mathews Today! (951) 398-3240

Fall into Autumn with a Professional Home Cleaning

11/16/2019 (Permalink)

Call on SERVPRO of Woodcrest / El Cerrito / Lake Mathews this Fall 

After a summer of entertaining, indoor-outdoor living, and wear and tear, a deep fall cleaning isn’t just refreshing but it’s also necessary.

And if you’re like most of us, you may not have time to do all the tasks yourself. Getting a professional home cleaning can help you maintain the cleanliness of your home without taking up all of your time.

Read on for some of the things to expect in a professional home cleaning!

General Cleaning

A professional home cleaner will dust all the flat surfaces as well as knick-knacks, lights, etc. You’ll also have all doors and cabinets spot cleaned.

The mirrors are polished. And all upholstery will either be vacuumed (fabric sofas) or polished (leather sofas).

Professional Home Cleaning for the Kitchen

The kitchen is more than just countertops and stoves. With a professional kitchen cleaning, you’ll also have your appliances cleaned and polished.

The cleaner will clean the window above the sink, sanitize the countertops, and wipe all the kitchen furniture.

Sinks, drains, faucets, and soap dispensers all receive a thorough clean.

Bathrooms

When a professional cleans your bathroom, they’ll sanitize and scrub showers, tubs, sinks, countertops, and commodes.

The showerhead, the drains, and other fixtures are cleaned and polished.

Shower racks, shelves, mirrors, and soap dishes are also cleaned.

Regular deep cleaning in the bathroom can prevent the spread of unpleasant odors throughout the house.

Floors

Professional home cleaning includes caring for all floors. From hardwood to tile, you can trust that your floors will shine after a professional clean.

Having your floors regularly cleaned can keep the floors in good condition for longer. This increases the life of your floor surfaces meaning you’ll have to replace and repair them less frequently.

Ceilings, Fans, Blinds, and Baseboards

Some tasks don’t need to be done every week.

Professional cleaners rotate the cleaning of ceilings, fans, blinds, and baseboards on each visit. These lower-traffic items receive less wear and tear than other parts of the home but still need regular cleaning and maintenance.

You can enjoy peace of mind knowing that you’re not neglecting these important parts of your home.

Choose Your Schedule and Services

If you’re satisfied with your cleaning, you can receive regular services from one of our trained professionals. We offer weekly, bi-weekly, or monthly (4 weeks) services.

If there are certain tasks you prefer to do yourself, or that you don’t need, we can customize our services to meet your specific needs.

We offer “green” or eco-friendly cleaning services that use products that won’t be dangerous for families to live around.

Freshen up Your Home For Fall

After all the wear and tear of the busy summer season, it’s time to give your home a little TLC with a professional home cleaning.

Your home is the center of your family’s world, and when it’s clean, it feels more relaxing, safe, and comfortable for all who live there.

Contact us today to schedule your cleaning. 951-476-5419

SERVPRO of Woodcrest / El Cerrito / Lake Mathews on-site at Upland Plane Crash

11/13/2019 (Permalink)

SERVPRO of Woodcrest / El Cerrito / Lake Mathews on-site at Upland Plane Crash Live KTLA news footage of neighboring house that the plane crashed into. SERVPRO out front ready to help!

Deadly Plane Crash into Upland home. 

SERVPRO of Woodcrest / El Cerrito / Lake Mathews was first clean up and restoration on-site at Deadly Upland Plane Crash. 

If you home or business in affected by a disaster Call SERVPRO of Woodcrest / El Cerrito / Lake Mathews, we are faster to any size disaster! 

Call us today 24 hours a day 7 days a week 951-398-3240

SERVPRO of Woodcrest / El Cerrito / Lake Mathews is an IICRC Certified Firm

11/11/2019 (Permalink)

SERVPRO of Woodcrest / El Cerrito / Lake Mathews is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

How Does An Infrared Camera Work?

10/22/2019 (Permalink)

How Does An Infrared Camera Work? infrared picture shows colors of blue and orange to detect levels of moisture in the walls and flooring of the bathroom in this loss.

SERVPRO of Woodcrest/El Cerrito/Lake Mathews  uses cutting edge technology to detect and eradicate the moisture in your home. The infrared camera or IR Camera is used to see water hidden in the walls and floors. The IR camera is extremely handy when you have hard to reach spaces you can’t quite reach with your moisture meters.

How Does An Infrared Camera Work?

Thermal infrared images let you see heat and how it is distributed. A thermal infrared camera detects infrared energy and converts it into an electronic signal, which is then processed to produce a thermal image and perform temperature calculations. Thermal imaging cameras have lenses, just like visible light cameras.

Having undetected water in your home or business can lead to a mold issue if it is not fixed in a timely manner.  Most homeowners don’t realize they even have a leak until after the damage becomes visible to the naked eye. If you are concerned about water damage in your home, give us a call TODAY!

SERVPRO of Woodcrest/El Cerrito/Lake Mathews is here to help make it “Like it never even happened.”

Call us today at 951-398-3240

Crime Scene Cleanup in Woodcrest / Lake Mathews / El Cerrito | SERVPRO

10/22/2019 (Permalink)

Inland Empire’s premier crime scene cleanup technicians in the Riverside area for blood cleanup after a death. Call us at our 24 hour crime scene cleanup 951-398-3240

With experts for crime scene cleanup in Riverside County any home in Woodcrest / Lake Mathews  / El Cerrito or surrounding areas.  Our goal is to help our customers no matter what time of day or night you contact us.  You will see when you read our customer testimonials that we are more then just a cleaning company.  We go the extra mile to treat you like family.  This means showing up on time for our scheduled cleaning.  Treating your home like our home, and ensuring all quality control measures are being met. 

A biohazard scene can be dangerous.  Not just to you but to others who come into a home even after the sale of a home.  You want to make sure that a biohazard cleanup is done by a certified tried and true crime scene cleanup company in Riverside that can ensure the aftermath of the death is cleaned right the first time. 

Our crime scene cleanup company in Riverside stands up to help families dealing with tragedy.  From accidents to murders and even suicide cleanup we are the areas biohazard recovery and cleaning company for any blood cleanup.  As the leading brand for crime scene cleanup in Riverside we also have technicians ready to help in nearby cities of

    • crime scene cleanup in Woodcrest 
    • crime scene cleanup in Lake Mathews  
    • crime scene cleanup in El Cerrito

Suicide Cleanup in Riverside County and Unattended Death Cleanup

Any biohazard cleaning is usually called crime scene cleanup and we are the 24 hour crime scene cleanup company in Riverside County for any blood cleanup. As the leading brand name crime scene cleanup company in the Inland Empire we provide full service blood cleanup in Woodcrest / Lake Mathews  / El Cerrito and surrounding areas.

  • This means for any crime scene cleanup we can cleanup the aftermath of a death from beginning to end.
  • Resulting in efficient biohazard cleaning and removal of any pathogens and disease.
  • From a crime scene to a unattended death the crime scene cleaners who cleanup after the blood is left behind is SERVPRO of Woodcrest and our crime scene cleanup teams.
  • Leave the crime scene cleaning to the pros and get the best service possible with our fast and effective approach.

Certified Blood Cleanup in Riverside County

At the scene of a crime after the Police complete their investigation and a dead body is removed, the blood is left behind for a suffering family to deal with.  It is at this point the families call for crime scene cleanup.  With over a decade in helping residents in the Inland Empire get blood cleaned up, we know what we are doing, and can help you.

Our specialty is blood cleanup but we do so much more.  A crime scene may certainly have more to clean then blood.  The crime scene investigators may also of used fingerprint dust and this is not like in the movies.  Fingerprint dust usually requires professional cleanup and our crime scene cleaners in the IE can help.

We have been the go to company for dirty hazardous jobs for years.  If you have had an injury or accident in your home and are located in Riverside County we can get assistance to cleanup the blood within the day.  Try to schedule the blood cleanup as soon as you have knowledge of our need. Even if the crime scene is not released yet.  For unattended death cleanup we can usually begin the minute the dead body is removed and the same goes for a suicide cleanup.

SERVPRO of Woodcrest / El Cerrito / Lake Mathews is here to help make it “Like it never even happened.”

Call us today at (951) 398-3240

Mold Remediation Process

10/21/2019 (Permalink)

Ever wonder what mold remediation is or the steps performed for a proper remediation? Here are the steps we take to ensure proper and complete removal from your home or business.

Every mold scenario is different and requires a solution planned out for that specific situation, but the mold remediation process stays the same. The steps listed below illustrate our standard process:

Contact your local SERVPRO of Woodcrest / El Cerrito / Lake Mathews  - 951-398-3240

When you call, our representative will ask a series of questions to help determine the necessary equipment, resources, and personnel, they will then schedule the inspection.

Inspection and Damage Assessment

We carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. We use various technologies to detect mold and hidden water sources.

Mold Containment

Our professionals use various containment procedures to prevent the spread of mold. We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

Air Filtration

Our specialized filtration equipment allows our Professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. We’ll use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. It may be necessary to remove and dispose of mold-infested porous materials, like drywall and carpeting, to remediate heavy mold growth.

Cleaning Contents and Belongings

We clean your furniture, clothing, textiles such as bedding, curtains and towels, decorative keepsakes and other restorable items affected by mold. We use a variety of cleaning techniques to clean and disinfect your belongings.

Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may have been removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. The restoration step gets your home or business back to normal.

Call 951-398-3240 Our team is here for you, to make it "Like it never even happened."

24 Hour Emergency Services

10/20/2019 (Permalink)

SERVPRO of Woodcrest / El Cerrito / Lake Mathews  is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today 951-398-3240

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Woodcrest / El Cerrito /Lake Mathews  has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?