Recent Posts

Mold Remediation Process

10/26/2021 (Permalink)

Ever wonder what mold remediation is or the steps performed for a proper remediation? Here are the steps we take to ensure proper and complete removal from your home or business.

Every mold scenario is different and requires a solution planned out for that specific situation, but the mold remediation process stays the same. The steps listed below illustrate our standard process:

Contact your local SERVPRO of Woodcrest / El Cerrito / Lake Mathews  - 951-398-3240

When you call, our representative will ask a series of questions to help determine the necessary equipment, resources, and personnel, they will then schedule the inspection.

Inspection and Damage Assessment

We carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. We use various technologies to detect mold and hidden water sources.

Mold Containment

Our professionals use various containment procedures to prevent the spread of mold. We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

Air Filtration

Our specialized filtration equipment allows our Professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. We’ll use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. It may be necessary to remove and dispose of mold-infested porous materials, like drywall and carpeting, to remediate heavy mold growth.

Cleaning Contents and Belongings

We clean your furniture, clothing, textiles such as bedding, curtains and towels, decorative keepsakes and other restorable items affected by mold. We use a variety of cleaning techniques to clean and disinfect your belongings.

Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may have been removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. The restoration step gets your home or business back to normal.

Call 951-398-3240 Our team is here for you, to make it "Like it never even happened."

24 Hour Emergency Services

10/22/2021 (Permalink)

SERVPRO of Woodcrest / El Cerrito / Lake Mathews  is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today 951-398-3240

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Woodcrest / El Cerrito /Lake Mathews  has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

We Answer the Phone Ready to Help
Call Today - 951-398-3240

Restoring Your Commercial Property After a Water Loss

10/21/2021 (Permalink)

Flooding and water damage events at Riverside County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Woodcrest / El Cerrito / Lake Mathews  

SERVPRO of Woodcrest / El Cerrito / Lake Mathews  specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We Answer the Phone Ready to Help
Call Today - 951-398-3240

Smoke and Soot Cleanup

10/18/2021 (Permalink)

SERVPRO Woodcrest / El Cerrito / Lake Mathews Smoke and Soot Cleanup

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Woodcrest / El Cerrito / Lake Mathews will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 951-398-3240

SERVPRO of Woodcrest / El Cerrito / Lake Mathews Uses Cutting Edge Technology to Restore Your Home!

10/16/2021 (Permalink)

SERVPRO of Woodcrest / El Cerrito / Lake Mathews uses cutting edge technology to detect and eradicate the moisture in your home. The infrared camera or IR Camera is used to see water hidden in the walls and floors. The IR camera is extremely handy when you have hard to reach spaces you can’t quite reach with your moisture meters.

How Does An Infrared Camera Work?

Thermal infrared images let you see heat and how it is distributed. A thermal infrared camera detects infrared energy and converts it into an electronic signal, which is then processed to produce a thermal image and perform temperature calculations. Thermal imaging cameras have lenses, just like visible light cameras.

Having undetected water in your home or business can lead to a mold issue if it is not fixed in a timely manner.  Most homeowners don’t realize they even have a leak until after the damage becomes visible to the naked eye. If you are concerned about water damage in your home, give us a call TODAY!

SERVPRO of Woodcrest / El Cerrito / Lake Mathews is here to help make it “Like it never even happened.”

Call us today at (951) 398-3240

When Storms or Floods Hit Woodcrest / El Cerrito / Lake Mathews SERVPRO is Ready!

10/15/2021 (Permalink)

SERVPRO of Woodcrest / El Cerrito / Lake Mathews specializes in storm and flood damage restoration.  Our crews are highly trained, and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Riverside County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

We Answer the Phone Ready to Help
Call Today 951-398-3240

5 Things You Need To Know About Water Damage

10/14/2021 (Permalink)

When a pipe bursts, a drain backs up, or a flood occurs in your home, it can be hard to see past the mess. A million questions will run through your mind. Has water damage happened to you? Here's what to do next to keep it from getting worse.

What do I do now?

What’s going to happen?

Is my stuff ruined?

And the most important question of all: Will my homeowner’s insurance cover the damage?

There’s no doubt about it. Water damage is extremely stressful, and the more you know about it, the better you’ll be able to decide how to address it. Here are five things that every homeowner needs to know about water damage.

  1. There are different insurance policies for flood damage and water damage.

You might think that water is water, whether it’s from flooding or a burst pipe, but flood damage is not covered under homeowner’s insurance. When you report the claim to the insurance company, make sure to specify whether the claim is for water damage or for flood damage, so they can begin adjusting your claim correctly.

  1. Not all water damage is covered by your insurance.

It is a good idea to look over your insurance policy and familiarize yourself with any exclusion to your water damage coverage. For instance, most policies cover sudden damage, like water damage from a really bad storm or from an overflowing washing machine. On the other hand, any water damage that happens because you didn’t maintain the property may be excluded, as well as gradual leaks that caused water damage over time.

  1. Once water damage has happened, the clock is ticking before it gets worse.

When your property has been water damaged, you don’t have the luxury of waiting around for a convenient time to start the cleanup. Secondary damage from mold growth can present serious health effects associated with mold in the living environment.

Mold spores are everywhere, but they need moisture and a nutrient source to grow. And that is exactly what your wet carpet or drywall offers.

There is a 24 to 48-hour window from the time something gets wet until mold can begin to grow. After that time, mold will multiply rapidly. When mold growth is widespread, you may need the services of a professional mold remediation service to safely treat and remove the mold.

To prevent mold growth, you will need to get your property completely dry again within that 48-hour window. To do this, you’ll need to contact a company that specializes in water damage restoration and emergency water extraction such as SERVPRO of Woodcrest / El Cerrito / Lake Mathews. They will have the professional water removal equipment and drying equipment to get the job done as quickly as possible. 

  1. Your insurance company needs to know right away.

It’s a good idea to call your insurance company right away when you discover water damage. Your insurance agent can start the claims process immediately, as well as guide you through the first steps you will need to take to protect your property from more damage, like stopping the source of the water at the main water turnoff.

Your insurance company may also direct you to a water damage restoration company that they have worked with in the past. Keep in mind that you do not have to call the company that they recommend. 

  1. The pollution level of the water is important.

Water damage is categorized as one of three levels by how polluted the water source was that caused the damage.

Category 1: Water from a clean water source, like a fresh water line for a dishwasher. 

Category 2: Water that may have bacteria in it,

Category 3: Water that is highly contaminated. Think sewage backup, an overflowing toilet, or storm waters.

Even though water may start out as Category 1, that doesn’t mean it will stay that way. Any contamination that the water touches, such as dirty carpeting or soil from the ground, can change water damage Category to 2 or even Category 3. And since standing breeds bacteria, the longer the water is around, the worse the contamination of your property.

SERVPRO of Woodcrest / El Cerrito / Lake Mathews has all the tools and resources necessary to help with and water, mold or fire damage you may have. Give us a call! (951) 398-3240

Protect Yourself From Storm Damage

10/13/2021 (Permalink)

Storms can be severe and leave a trail of destruction in their wake from flooding, strong winds and lightning.

Insurance claim costs are estimated to have reached astronomical amounts, with households suffering millions more dollars of uninsured financial losses dealing with the aftermath of those violent storms.

Worryingly, changing weather patterns means these damaging windstorms could become a regular winter staple, sweeping into parts of the country even earlier in the season. Preparing your home to cope can help to limit the damage that a storm may cause, including from flooding.

Thankfully, weather forecasting has improved and knowing if bad weather is on its way can be helpful in getting your house storm ready. 

Did you know?

  • The annual cost of storm damage can amount to millions each year.
  • Thunderstorms develop when the atmosphere is unstable – typically forming a ‘cumulonimbus’ (rain/storm) cloud.
  • These large clouds (often accompanied by large gusts of wind) can form in under an hour if the conditions are right – meaning there may not be much time before the storm hits!

SERVPRO of Woodcrest / El Cerrito / Lake Mathews offers inspections to make sure your home or business is storm ready. 

Call us at (951) 398-3240 for more information.

How To Control Heavy Runoff

10/12/2021 (Permalink)

All homes are designed to deal with runoff. After all, it’s why gutters were invented. Some houses and properties get heavier runoff than others, either through local weather patterns or the layout of the property itself.

In order to keep your house and property in good condition, that runoff needs to be controlled.

Why Does Runoff Need to be Controlled?

The most obvious problems caused by uncontrolled runoff is erosion. Heavy amounts of run off can quickly erode huge sections of your landscaping, stripping away the soil and plants. That same erosion can damage driveways, walks, and more.

The other danger is to the structural integrity of your house, and it’s a much bigger problem. If a high amount of water gets near your foundation, it can get absorbed into the soil and push against your foundation enough to break. Water running down the side of the house in large quantities can wear away siding, walls, and even your foundation. Eventually, that water could easily get into your foundation and flood it.

Well-Planned Gutter Systems

Gutters are your first line of defense against runoff. Instead of letting the water gather under the roof and flow down the walls, gutters capture the water and direct it safely away from you house. The key here is to make sure that your gutters are well-planned. A good gutter system will minimize water damage, be big enough to avoid clogging, and direct the water several feet from the house.

Landscaping Solutions

Landscaping solutions are all about capturing and redirecting excess water, including the water that comes from your gutters. One of the most common ways to do this is with gravel and underground drain pipes. The gravel has enough structural capability to holdup the ground, while the space between it allows the water to flow into the pipe. The pipe then directs the water to a safe drain field far from the house. These setups can be installed under a variety of locations, including under bushes, grass, soil, or even paths.

Foundation Drainage

If you find that a lot of water ends up near your foundation, then one of the best things you can do is to install a drainage system right next to your foundation. Like other drainage systems, this will consist of layers of gravel and a drain pipe.

Unlike landscaping solutions, the drainage systems near foundations are buried all the way down at the bottom of the foundation wall. The idea is to capture and redirect as much water as possible away from the entire foundation.

Foundation Waterproofing

For extra protection from heavy runoff, you may want to consider getting a waterproofing membrane applied to the exterior of your foundation. This involves excavation next to your foundation to ensure that the application covers the whole foundation sides. Once cured, the membrane forms a seamless waterproof barrier on your foundation.

Call SERVPRO of Woodcrest / El Cerrito / Lake Mathews Today! (951) 398-3240

How Does An Infrared Camera Work?

10/11/2021 (Permalink)

How Does An Infrared Camera Work? infrared picture shows colors of blue and orange to detect levels of moisture in the walls and flooring of the bathroom in this loss.

SERVPRO of Woodcrest/El Cerrito/Lake Mathews  uses cutting edge technology to detect and eradicate the moisture in your home. The infrared camera or IR Camera is used to see water hidden in the walls and floors. The IR camera is extremely handy when you have hard to reach spaces you can’t quite reach with your moisture meters.

How Does An Infrared Camera Work?

Thermal infrared images let you see heat and how it is distributed. A thermal infrared camera detects infrared energy and converts it into an electronic signal, which is then processed to produce a thermal image and perform temperature calculations. Thermal imaging cameras have lenses, just like visible light cameras.

Having undetected water in your home or business can lead to a mold issue if it is not fixed in a timely manner.  Most homeowners don’t realize they even have a leak until after the damage becomes visible to the naked eye. If you are concerned about water damage in your home, give us a call TODAY!

SERVPRO of Woodcrest/El Cerrito/Lake Mathews is here to help make it “Like it never even happened.”

Call us today at 951-398-3240